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Privacy Policy

Personally Identifiable Data

This Privacy Policy governs the manner in which Fierce PC Ltd collects, uses, maintains and discloses information collected from users (each, a "User") of the fiercepc.co.uk website ("Site"). This privacy policy applies to the Site and all products and services offered by Fierce PC Ltd.

It is the responsibility of website operators to ensure that customers personally identifiable data is handled correctly, in line with the EU General Data Protection Regulation 2018.

We may collect personally identifiable data from Users in a variety of ways, including, but not limited to, when Users visit our site, register on our site, place an order and in connection with other activities, services, features or resources we make available on our website. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit or debit card information.

Users may visit our website anonymously by making the necessary cookie and privacy changes in their chosen web browser but for some activities on our website, such as placing an order or getting in touch certain information must be disclosed.

We will collect personally identifiable information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identifiable information, except that it may prevent them from engaging in certain Site related activities.

Other data that we may collect from site users includes their browser name, the type of device they are using and technical information about a Users means of connection to our Site, such as the operating system, internet service provider and other similar information.

Web browser cookies

How we use collected information

Fierce PC Ltd collects and uses Users personal information for the following purposes:

  • To personalize user experience
    We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To process transactions
    We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To send periodic emails
    The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their enquiries, and/or other requests or questions. If a User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, or offers.
  • To collect feedback
    We use TrustPilot to assist with collecting feedback from people who have had a buying or service experience with us.

Withdrawal of Consent / Right to be Forgotten

If at any time the User would like to modify the personally identifiable data that we have stored for them on our website they can do so by logging in to their account and making the necessary changes. Users can also modify their newsletter subscription status through their account.

Each user of our website can exercise their right to be forgotten. To do this users should email customercare@fiercepc.co.uk expressing their wish to exercise this right along with their name and any relevant order details.

Within 48 hours (not including weekends and UK public bank holidays) of a request being made we will completely delete all personally identifiable data that we hold for the user including any associated order information and if applicable the users account with us will also be permanently closed.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. Our Site is also in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users.

Sharing your personal information

We do not sell, trade, or rent Users personally identifiable data to others. We may share opted-in generic aggregated demographic information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys or site maintenance. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website\'s own terms and policies.

Changes to this privacy policy

Fierce PC Ltd has the discretion to update this privacy policy at any time. When we do, we will update the last modified date displayed at the top of this policy. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personally identifiable data that we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Business Transfers

If Fierce PC Ltd, or substantially all of its assets, were acquired, or in the unlikely event that Fierce PC Ltd goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Fierce PC Ltd may continue to use your personal information as set forth in this policy.

Your acceptance of these terms

By opting in and using this Site, you signify your acceptance of this policy and our terms and conditions. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Fierce PC Ltd, Unit 2, The Courtyard Grane Road Haslingden BB4 4QN

01706 214233

customercare@fiercepc.co.uk