Careers

Fierce PC is an exciting, friendly and quickly expanding company that both manufactures and sells PC Gaming systems.

We have a highly focused team, who build and ship gaming PCs throughout the UK and across Europe. This is facilitated through our own website and online marketplaces such as Amazon. We have great partnerships with a variety of well- known brands, including Asus, MSI, Cooler Master, AMD and Corsair.

We are an employer who provides employee development and training opportunities.

Current Vacancies:

To apply for any of the roles below please send a current CV and a covering letter to jobs@fiercepc.co.uk

 

 

Purchasing Assistant 

 A fantastic opportunity has arisen in our Purchasing department for a Purchasing Assistant to come aboard and support with purchasing and stock control.

We are an employer that provides employee development and training opportunities.

MAIN DUTIES AND RESPONSIBILITIES

  • Responsible for the buying of products within the range of allocated parameters
  • Building a good understanding of lead times to relate to, the enhancement of stock management
  • Work closely with the customer services department and sales teams as well as production to make sure all purchasing needs are met
  • Continuous review of current stock levels and physical stock counts
  • Raising purchase orders, product/price checking and confirmation by return to the suppler
  • Progressing and tracking orders and expediting as and when required
  • Updating of supplier pricing as and when required
  • Expert understanding of the ERP system
  • Building excellent working relationships with suppliers
  • Optimize cost saving opportunities
  • Dealing with queries and follow up on stock delivery discrepancies
  • Provide weekly reporting on area of range to Purchasing Manager

 KNOWLEDGE, EXPERIENCE AND QUALIFICATIONS

  • At least 1 years’ experience in a purchasing role
  • Good written and grammar skills
  • A keen eye for detail
  • Ability to work as part of a wider team
  • Great communication skills
  • Able to work towards and meet challenging deadlines
  • The ability to work under pressure and in a fast-paced environment
  • Interest and knowledge of the gaming industry

Full-time, Permanent

Salary: £20,000.00-£25,000.00 per year depending on experience

NOTE: This job description is not intended to be all-inclusive. The employee may perform other related duties as agreed to meet the ongoing needs of the company.

 Strictly no agencies please.


 

Photographer & Videographer 

 A fantastic opportunity has arisen in our marketing department for a Photographer & Videographer to come aboard and support the marketing team with content creation for product listings, as well as marketing campaigns.

There is a huge opportunity for career growth within this role as the marketing department expands.

We are an employer that provides employee development and training opportunities.

Responsibilities:

  • Management of photography and videography projects from start to finish
  • Working with the marketing team to create, plan and film video content for product listings, our social media platforms (Facebook, Twitter, Instagram, TikTok, YouTube), and other marketing activity
  • Fulfill photography and videography briefs using the onsite studio or offsite shooting locations
  • Assisting with drafting video scripts for presenters to follow when producing video content
  • Editing raw video footage
  • Taking high-quality product photos to be used across product listings, our social media platforms and other marketing assets
  • Editing and retouching product photos to a high standard
  • Working closely with the marketing manager to understand the wider content strategy and department KPIs
  • Working closely with the social media team to create exciting and engaging content
  • Working with the wider marketing team on creative concepts and campaigns
  • Setting up lighting and taking care of the onsite studio
  • Understanding and reporting on published content against KPIs
  • Maintaining brand standards across all content produced
  • Reporting directly to the Marketing Manager

Required:

  • Minimum of GCSE or equivalent education
  • At least 1 years photography experience
  • At least 1 years video production experience
  • Good written and grammar skills
  • A keen eye for detail
  • Ability to work as part of a wider team
  • Great communication skills
  • Able to work towards and meet challenging deadlines
  • The ability to work under pressure and in a fast-paced environment
  • Experience with producing YouTube content
  • Creative and innovative thinker who will come up with fresh and engaging ideas
  • Full knowledge of photo and video editing software such as Adobe Photoshop and Adobe Premiere
  • Possesses excellent camera skills with experience filming alone or as part of a wider crew
  • Good experience of both lighting and sound recording at a corporate level
  • Holding the ability to take initiative when required, as well as taking responsibility with projects from start to finish
  • A relevant portfolio of photography and videography work
  • Interest and knowledge of the gaming industry

Desired:

  • Bachelor's Degree in Film Production, Photography or similar
  • Experience working within a marketing department
  • Additional knowledge and experience using other Adobe software (e.g. Adobe Audition, Adobe After Effects, etc.)
  • Motion graphics and VFX experience
  • 3D product rendering experience
  • Experience with OBS or similar software packages
  • Graphic design experience

This role comes with an extensive benefits package which includes:

  • Fantastic staff discounts at Fierce PC
  • Company pension scheme
  • Friendly and approachable company culture

Job Types: Full-time, Permanent

Salary: £18,000.00-£20,000.00 per year depending on experience

NOTE: This job description is not intended to be all-inclusive. The employee may perform other related duties as agreed to meet the ongoing needs of the company.

 Strictly no agencies please.

 

 

 


PC Systems Builder Assembly Operative (Seasonal)

The role includes PC System builds to the high standards expected by the company whilst keeping to production targets and assisting in the general day to day operating of the business as required. This may involve some other duties at busier times.

The role is a seasonal role initially for 5 months to cover the busy Christmas period but could possibly be permanent for the right person.

DUTIES

  • Build PC Systems to the high standard expected by the company and within agreed timescales - on-site training will be given
  • Use the handheld scanners to accurately record your progress
  • Achieve all targets set by your Line Manager
  • Accept and process supplier deliveries making sure to check for damages and sign for accordingly to limit company exposure
  • Ensure the stock room is kept in a tidy and orderly manner
  • Carry out stock checks as required
  • Pick and package all sold items in accordance with instructions and at a rate that is deemed acceptable by your line manager
  • Use various systems to print courier labels for all sold items
  • Check customer addresses for errors, report them to your Line Manager and await further instruction before sending the product
  • Conduct yourself in a manner according to that expected by the company
  • Report any issues to the management immediately
  • Answer the telephone as required
  • Present ideas for the improvement and development of all areas of the business to your Line Managers
  • Assist in the training of new staff as required
  • Attend company meetings as required
  • Promote company Health & Safety at all time

SKILLS AND QUALIFICATIONS

  • Technical / product knowledge would be an advantage
  • Excellent verbal and written communication skills
  • Good level of computer literacy including knowledge and experience of Microsoft Office
  • Enthusiastic with a positive attitude

NOTE: This job description is not intended to be all-inclusive. The employee may perform other related duties as agreed to meet the ongoing needs of the company.

A job trial is offered before an offer is made.

This job is offered at national minimum wage.

Weekly hours: 37.5

Shift Patterns: 9am to 5.30pm / 8am to 4.30pm

There are 6 positions on offer which we are looking to fill as soon as possible.

Strictly No Agencies Please

 


 

Warehouse Operative (Seasonal)

There are various roles available and your skills may be used in one or more of these areas:

Goods In - Receiving and booking in stock in a timely and controlled manner Stock

Controller - Allocating stock to the correct areas of the warehouse and housekeeping

Picker - Picking computer components

Loader - Taking fully tested computers, re-boxing them and allocating the correct customer materials, such as leaflets, and passing on the packers

Packer - Securely packaging systems to strict company guidelines All roles will be expected to assist in the general day to day operating of the business as required (will include some lifting).

The role is a seasonal role initially for 5 months to cover the busy Christmas period but could possibly be permanent for the right person.

DUTIES

  • Accept and process supplier deliveries making sure to check for damages and sign for accordingly to limit company exposure
  • Ensure the warehouse is kept in a tidy and orderly manner
  • Carry out stock checks as required
  • Pick and package all sold items in accordance with instructions and at a rate that is deemed acceptable by your line manager
  • Use various systems to print courier labels for all sold items
  • Check customer addresses for errors, report them to your Line Manager and await further instruction before sending the product
  • Conduct yourself in a manner according to that expected by the company • Report any issues to the management immediately
  • Answer the telephone as required
  • Present ideas for the improvement and development of all areas of the business to your Line Managers
  • Assist in the training of new staff as required
  • Attend company meetings as required

SKILLS AND QUALIFICATIONS

  • Previous Warehousing experience is essential
  • Strong organisational skills and an eye for detail
  • Good technical / product knowledge and experience of PC components & peripherals is an advantage although training will be given
  • Excellent verbal and written communication skills
  • Good level of computer literacy including knowledge and experience of Microsoft Office, especially Excel
  • Enthusiastic with a positive ‘Can Do’ attitude

NOTE: This job description is not intended to be all-inclusive. The employee may perform other related duties as agreed to meet the ongoing needs of the company.

A job trial is offered before an offer is made.

This job is offered at national minimum wage.

Weekly hours: 37.5

Shift Patterns: 9am to 5.30pm / 8am to 4.30pm

There are 4 positions on offer which we are looking to fill as soon as possible.

Strictly No Agencies Please

 


Warehouse Team Leader

Oversee receiving, warehousing, and distribution operations. You will oversee the efficient receipt, storage and dispatch of a wide variety of products.

Ultimately, you should be able to ensure productivity targets are achieved and that all warehouse processes are running smoothly and promptly, whilst maintaining budgetary, quality and health and safety standards

MAIN DUTIES AND RESPONSIBILITIES

  • Strategically lead a warehouse team with company’s policies and vision
  • Liaise with others to formulate objectives and understand requirements
  • Estimate costs and prepare budgets
  • Oversee receiving, warehousing, distribution and maintenance operations
  • Organize workflow to meet specifications and deadlines
  • Setup layout and ensure efficient space utilization
  • Manage stock control and reconcile with stock system
  • Monitor inventory and notify Purchasing Manager of any shortages
  • Plan work rotas, assign tasks appropriately and appraise results
  • Determine amount of necessary resources (workforce, raw materials etc.)
  • Approve maintenance work, purchasing of equipment etc.
  • Adhere to all warehousing, handling and shipping legislation requirements
  • Maintain standards of health and safety, site cleanliness and security
  • Liaise with suppliers and transport companies
  • Report to upper management with reports and statistics regularly (production issues, workload etc) in a timely manner
  • Receive feedback and monitor the quality of services provided

KNOWLEDGE, EXPERIENCE AND QUALIFICATIONS

  • Proven work experience in a similar leadership role
  • Expertise in warehouse management procedures and best practices
  • Proven ability to implement process improvement initiatives
  • Strong knowledge of warehousing Key Performance Indicators (KPIs)
  • Proficient and have experience with 5S methodology
  • Knowledge of performance evaluation and budgeting concepts
  • Hands on experience with warehouse management software and databases
  • Leadership skills and ability to manage staff
  • Strong decision making and problem solving skills
  • Excellent communication skills
  • Attention to detail
  • Qualifications in warehousing logistics, supply chain management or business administration are desirable but not essential

 Job Types: Full-time, Permanent

Salary: £22,000.00-£25,000.00 per year depending on experience

NOTE: This job description is not intended to be all-inclusive. The employee may perform other related duties as agreed to meet the ongoing needs of the company.

 Strictly No Agencies Please


Returns Team Leader

Oversee customer return and vendor return operations. You will be responsible for overseeing receipt, processing and return of returned goods inventory.

Ultimately, you should be able to ensure productivity targets are achieved and that all return processes are running smoothly and promptly, whilst maintaining budgetary, quality and health and safety standards

MAIN DUTIES AND RESPONSIBILITIES

  • Strategically lead the returns department in compliance with company’s policies and vision
  • Receive, diagnose and repair customer returns within (platform-specific) agreed SLAs
  • Liaise with others to formulate objectives and understand requirements
  • Estimate costs and prepare budgets
  • Oversee the receiving, processing and return of customer returns
  • Organize workflow to meet specifications and deadlines
  • Manage returned goods stock control and reconcile with stock system
  • Monitor returns team output to resolve issues and ensure targets and quality standards are met
  • Plan work rotas, assign tasks appropriately and appraise results
  • Determine amount of necessary resources (workforce, raw materials etc.)
  • Adhere to all warehousing, handling and shipping legislation requirements
  • Maintain standards of health and safety, site cleanliness and security
  • Liaise with vendors and transport companies
  • Report to senior management with reports and statistics regularly (production issues, workload etc) in a timely manner
  • Receive feedback and monitor the quality of services provided

KNOWLEDGE, EXPERIENCE AND QUALIFICATIONS

  • Proven work experience in a similar leadership role
  • Expertise in returns procedures and best practices
  • Proven ability to implement process improvement initiatives
  • Strong knowledge of relevant Key Performance Indicators (KPIs)
  • Knowledge of performance evaluation and budgeting concepts
  • Hands on experience with warehouse management software and databases
  • Leadership skills and ability to manage staff
  • Strong decision making and problem solving skills
  • Excellent communication skills
  • Attention to detail

 Job Types: Full-time, Permanent

Salary: £22,000.00-£25,000.00 per year depending on experience

NOTE: This job description is not intended to be all-inclusive. The employee may perform other related duties as agreed to meet the ongoing needs of the company.

 Strictly No Agencies Please


Production Team Leader

You will oversee the efficient assembly, testing and quality control of a wide variety of computer products.

Ultimately, you should be able to ensure productivity targets are achieved and that all production processes are running smoothly and promptly, whilst maintaining budgetary, quality and health and safety standards

MAIN DUTIES AND RESPONSIBILITIES

  • Strategically lead production in compliance with company’s policies and vision
  • Liaise with others to formulate objectives and understand requirements
  • Estimate costs and prepare budgets
  • Oversee production, quality control and maintenance operations
  • Organize workflow to meet specifications and deadlines
  • Setup layout and ensure efficient space utilization
  • Monitor production to resolve issues and ensure output meets targets and quality standards
  • Plan work rotas, assign tasks appropriately and appraise results
  • Determine amount of necessary resources (workforce, raw materials etc.)
  • Approve maintenance work, purchasing of equipment etc.
  • Adhere to all relevant legislation requirements
  • Maintain standards of health and safety, site cleanliness and security
  • Liaise with manufacturers and suppliers as required
  • Report to upper management with reports and statistics regularly (production issues, workload etc) in a timely manner
  • Receive feedback and monitor the quality of services provided

KNOWLEDGE, EXPERIENCE AND QUALIFICATIONS

  • Proven work experience in a similar leadership role
  • Expertise in production/assembly line procedures and best practices
  • Knowledge of PC hardware, including compatibility and assembly
  • Proven ability to implement process improvement initiatives
  • Strong knowledge of production Key Performance Indicators (KPIs)
  • Knowledge of performance evaluation and budgeting concepts
  • Hands on experience with production and stock control systems
  • Leadership skills and ability to manage staff
  • Strong decision making and problem solving skills
  • Excellent communication skills
  • Attention to detail
  • Relevant manufacturing / production qualifications would be desirable but not essential

Job Types: Full-time, Permanent

Salary: £22,000.00-£25,000.00 per year depending on experience

NOTE: This job description is not intended to be all-inclusive. The employee may perform other related duties as agreed to meet the ongoing needs of the company.

 Strictly No Agencies Please


Computer Repair Technician

You will be responsible for receipt, processing, diagnosis and repair of customer returns.

You will follow company procedures regarding receipt, evaluation, testing, repair and proper disposition of the system both systematically and physically. You will also work closely with Customer Care and Quality Control teams for root cause analysis and customer updates. Other responsibilities will include, but not limited to system transactions, preparation and shipment of faulty components to the supplier. This position will be required to support overtime at peak periods as requested.

 MAIN DUTIES AND RESPONSIBILITIES 

  • Evaluate, troubleshoot, test, and repair customer returned products to component level
  • Read and understand fault descriptions, liaise with other departments and customers to assess the issue with IT system
  • diagnose problems, including problem identification, research of problem, isolation of issue, and completion of resolution
  • Integration of new hardware within IT systems and ensuring stability and compatibility within the system
  • Test, repair and integration of operating systems including software installation, driver updates and stress testing
  • Understand operational requirements and be able to identify and correct problems or inconsistencies.
  • Support other departments within company as required

  KNOWLEDGE, EXPERIENCE AND QUALIFICATIONS

  •  Ideally the candidate should have proven experience as computer technician or similar role
  • Thorough knowledge of computer systems and IT components
  • Experience with LAN/WAN networks would be advantageous
  • Good knowledge of internet security and data privacy principles
  • A keen eye for detail is a must
  • Excellent troubleshooting skills
  • Particularly good communication abilities
  • Exceptional organizing and time-management skills

Job Types: Full-time, Permanent

Salary: This role is offered at National Minimum wage

NOTE: This job description is not intended to be all-inclusive. The employee may perform other related duties as agreed to meet the ongoing needs of the company.

Strictly No Agencies Please


  E-Commerce Executive (Europe) 

 A fantastic opportunity has arisen in our marketing team for an E-Commerce Executive to come aboard and help increase marketplace turnover, as well as market share, specifically across European marketplaces that we advertise on.

Due to the rapid expansion of Fierce PC, there are plenty of prospects to grow within this role. As the department continues to progress, there will be management opportunities and ways to develop your career.

Depending on ability, remote working is a possibility.

Responsibilities:

Amazon Specific:

  • Writing content for online listings using Amazon Seller Central.
  • Creating A+ optimised content for Amazon listings in Europe.
  • Optimising listings using SEO and Amazon A9 good practices, so listings rank organically for targeted keywords.
  • Creating and maintaining profitable Amazon PPC campaigns.
  • Understand all Amazon’s listing policies so all content produced for listings meet Amazon's requirements.
  • Raising cases with Amazon Seller Central Support to quickly resolve listing violations or other pinch points.
  • Managing stock levels and monitoring run rates.
  • Managing movement of stock into EU FBA.
  • Identifying opportunities where we can increase Amazon market share.
  • Producing weekly sales and advertising reports.
  • Working closely with the E-Commerce Manager to request images and other rich content required to improve the quality of our Amazon listings.
  • Be responsible and accountable for account health in Amazon Europe marketplaces to ensure there are no disruptions to business.
  • Meet measurable key performance indicators (KPIs).

Other B2C Marketplaces:

  • Maintaining all online listings, across all European marketplace platforms. Optimising current listings and product portfolio.
  • Working with the E-Commerce Manager to understand all new products to ensure they are listed in a timely fashion, in advance of the product launch date.
  • Driving marketing and advertising decisions to ensure all products being promoted are visible and targeting the correct demographic.
  • Creating and maintaining profitable PPC campaigns.
  • Writing SEO optimised content that will rank listings organically for targeted keywords.
  • Working closely with E-Commerce Manager to develop other non-Amazon marketplaces.
  • Analysing sales data to make better decisions and develop marketing strategies.
  • Producing weekly sales and advertising reports.
  • Be responsible and accountable for account health in other European marketplaces to ensure there are no disruptions to business.
  • Meet measurable key performance indicators (KPIs).

Skills Required:

  • Minimum of GCSE or equivalent.
  • Customer oriented attitude.
  • High level of copywriting in relation to consumer product information.
  • IT Literate, knowledge of Microsoft Office applications.
  • Enthusiasm and Motivation to learn the job and advance your skills.
  • Good Numerical Skills and Intermediate Microsoft Excel user.
  • A methodical approach with tasks.
  • A good communicator with attention to detail.
  • Serious about a career in eCommerce/Marketing.
  • Good time management skills and can work to deadlines.

Desired:

  • Bachelor's Degree in Marketing/English or similar.
  • Experience with Amazon Seller Central.
  • Experience with stock & pricing control via e-commerce.
  • Recent e-commerce/digital marketing background, preferably within a consumer product/retail business (B2C).
  • An understanding of the gaming PC marketing and industry.

In addition to a competitive salary, this role comes with an extensive benefits package which includes:

  • Performance based bonus by achieving core KPIs.
  • Fantastic staff discounts via FiercePC
  • Company pension scheme.
  • Friendly and approachable company culture

Job Types: Full-time, Permanent

Salary: £20,000.00-£25,000.00 per year depending on experience

NOTE: This job description is not intended to be all-inclusive. The employee may perform other related duties as agreed to meet the ongoing needs of the company.

 

Strictly no agencies please.


Fierce PC is an exciting, friendly and quickly expanding company that both manufactures and sells PC Gaming systems.

We have a highly focused team, who build and ship gaming PCs throughout the UK and across Europe. This is facilitated through our own website and online marketplaces such as Amazon. We have great partnerships with a variety of well- known brands, including Asus, MSI, Cooler Master, AMD and Corsair.

We are an employer who provides employee development and training opportunities.

 

Current Vacancies:

To apply for any of the roles below please send a current CV and a covering letter to jobs@fiercepc.co.uk
 

Purchasing Assistant

A fantastic opportunity has arisen in our Purchasing department for a Purchasing Assistant to come aboard and support with purchasing and stock control.

We are an employer that provides employee development and training opportunities.

MAIN DUTIES AND RESPONSIBILITIES

  • Responsible for the buying of products within the range of allocated parameters
  • Building a good understanding of lead times to relate to, the enhancement of stock management
  • Work closely with the customer services department and sales teams as well as production to make sure all purchasing needs are met
  • Continuous review of current stock levels and physical stock counts
  • Raising purchase orders, product/price checking and confirmation by return to the suppler
  • Progressing and tracking orders and expediting as and when required
  • Updating of supplier pricing as and when required
  • Expert understanding of the ERP system
  • Building excellent working relationships with suppliers
  • Optimize cost saving opportunities
  • Dealing with queries and follow up on stock delivery discrepancies
  • Provide weekly reporting on area of range to Purchasing Manager

KNOWLEDGE, EXPERIENCE AND QUALIFICATIONS

  • At least 1 years’ experience in a purchasing role
  • Good written and grammar skills
  • A keen eye for detail
  • Ability to work as part of a wider team
  • Great communication skills
  • Able to work towards and meet challenging deadlines
  • The ability to work under pressure and in a fast-paced environment
  • Interest and knowledge of the gaming industry

Full-time, Permanent

Salary: £20,000.00-£25,000.00 per year depending on experience

NOTE: This job description is not intended to be all-inclusive. The employee may perform other related duties as agreed to meet the ongoing needs of the company.

Strictly no agencies please.

PC Systems Builder Assembly Operative (Seasonal)

The role includes PC System builds to the high standards expected by the company whilst keeping to production targets and assisting in the general day to day operating of the business as required. This may involve some other duties at busier times.

The role is a seasonal role initially for 5 months to cover the busy Christmas period but could possibly be permanent for the right person.

DUTIES

  • Build PC Systems to the high standard expected by the company and within agreed timescales - on-site training will be given
  • Use the handheld scanners to accurately record your progress
  • Achieve all targets set by your Line Manager
  • Accept and process supplier deliveries making sure to check for damages and sign for accordingly to limit company exposure
  • Ensure the stock room is kept in a tidy and orderly manner
  • Carry out stock checks as required
  • Pick and package all sold items in accordance with instructions and at a rate that is deemed acceptable by your line manager
  • Use various systems to print courier labels for all sold items
  • Check customer addresses for errors, report them to your Line Manager and await further instruction before sending the product
  • Conduct yourself in a manner according to that expected by the company
  • Report any issues to the management immediately
  • Answer the telephone as required
  • Present ideas for the improvement and development of all areas of the business to your Line Managers
  • Assist in the training of new staff as required
  • Attend company meetings as required
  • Promote company Health & Safety at all time

SKILLS AND QUALIFICATIONS

  • Technical / product knowledge would be an advantage
  • Excellent verbal and written communication skills
  • Good level of computer literacy including knowledge and experience of Microsoft Office
  • Enthusiastic with a positive attitude

NOTE: This job description is not intended to be all-inclusive. The employee may perform other related duties as agreed to meet the ongoing needs of the company.

A job trial is offered before an offer is made.

This job is offered at national minimum wage.

Weekly hours: 37.5

Shift Patterns: 9am to 5.30pm / 8am to 4.30pm

There are 6 positions on offer which we are looking to fill as soon as possible.

Strictly no agencies please.

Warehouse Operative (Seasonal)

There are various roles available and your skills may be used in one or more of these areas:

Goods In - Receiving and booking in stock in a timely and controlled manner Stock

Controller - Allocating stock to the correct areas of the warehouse and housekeeping

Picker - Picking computer components

Loader - Taking fully tested computers, re-boxing them and allocating the correct customer materials, such as leaflets, and passing on the packers

Packer - Securely packaging systems to strict company guidelines All roles will be expected to assist in the general day to day operating of the business as required (will include some lifting).

The role is a seasonal role initially for 5 months to cover the busy Christmas period but could possibly be permanent for the right person.

DUTIES

  • Accept and process supplier deliveries making sure to check for damages and sign for accordingly to limit company exposure
  • Ensure the warehouse is kept in a tidy and orderly manner
  • Carry out stock checks as required
  • Pick and package all sold items in accordance with instructions and at a rate that is deemed acceptable by your line manager
  • Use various systems to print courier labels for all sold items
  • Check customer addresses for errors, report them to your Line Manager and await further instruction before sending the product
  • Conduct yourself in a manner according to that expected by the company • Report any issues to the management immediately
  • Answer the telephone as required
  • Present ideas for the improvement and development of all areas of the business to your Line Managers
  • Assist in the training of new staff as required
  • Attend company meetings as required

SKILLS AND QUALIFICATIONS

  • Previous Warehousing experience is essential
  • Strong organisational skills and an eye for detail
  • Good technical / product knowledge and experience of PC components & peripherals is an advantage although training will be given
  • Excellent verbal and written communication skills
  • Good level of computer literacy including knowledge and experience of Microsoft Office, especially Excel
  • Enthusiastic with a positive ‘Can Do’ attitude

NOTE: This job description is not intended to be all-inclusive. The employee may perform other related duties as agreed to meet the ongoing needs of the company.

A job trial is offered before an offer is made.

This job is offered at national minimum wage.

Weekly hours: 37.5

Shift Patterns: 9am to 5.30pm / 8am to 4.30pm

There are 4 positions on offer which we are looking to fill as soon as possible.

Strictly no agencies please.

Computer Repair Technician

You will be responsible for receipt, processing, diagnosis and repair of customer returns.

You will follow company procedures regarding receipt, evaluation, testing, repair and proper disposition of the system both systematically and physically. You will also work closely with Customer Care and Quality Control teams for root cause analysis and customer updates. Other responsibilities will include, but not limited to system transactions, preparation and shipment of faulty components to the supplier. This position will be required to support overtime at peak periods as requested.

MAIN DUTIES AND RESPONSIBILITIES 

  • Evaluate, troubleshoot, test, and repair customer returned products to component level
  • Read and understand fault descriptions, liaise with other departments and customers to assess the issue with IT system
  • diagnose problems, including problem identification, research of problem, isolation of issue, and completion of resolution
  • Integration of new hardware within IT systems and ensuring stability and compatibility within the system
  • Test, repair and integration of operating systems including software installation, driver updates and stress testing
  • Understand operational requirements and be able to identify and correct problems or inconsistencies.
  • Support other departments within company as required

KNOWLEDGE, EXPERIENCE AND QUALIFICATIONS

  • Ideally the candidate should have proven experience as computer technician or similar role
  • Thorough knowledge of computer systems and IT components
  • Experience with LAN/WAN networks would be advantageous
  • Good knowledge of internet security and data privacy principles
  • A keen eye for detail is a must
  • Excellent troubleshooting skills
  • Particularly good communication abilities
  • Exceptional organizing and time-management skills

Job Types: Full-time, Permanent

Salary: This role is offered at National Minimum wage

NOTE: This job description is not intended to be all-inclusive. The employee may perform other related duties as agreed to meet the ongoing needs of the company.

Strictly no agencies please.

E-Commerce Executive (Europe)

A fantastic opportunity has arisen in our marketing team for an E-Commerce Executive to come aboard and help increase marketplace turnover, as well as market share, specifically across European marketplaces that we advertise on.

Due to the rapid expansion of Fierce PC, there are plenty of prospects to grow within this role. As the department continues to progress, there will be management opportunities and ways to develop your career.

Depending on ability, remote working is a possibility.

RESPONSIBILITIES 

Amazon Specific

  • Writing content for online listings using Amazon Seller Central.
  • Creating A+ optimised content for Amazon listings in Europe.
  • Optimising listings using SEO and Amazon A9 good practices, so listings rank organically for targeted keywords.
  • Creating and maintaining profitable Amazon PPC campaigns.
  • Understand all Amazon’s listing policies so all content produced for listings meet Amazon's requirements.
  • Raising cases with Amazon Seller Central Support to quickly resolve listing violations or other pinch points.
  • Managing stock levels and monitoring run rates.
  • Managing movement of stock into EU FBA.
  • Identifying opportunities where we can increase Amazon market share.
  • Producing weekly sales and advertising reports.
  • Working closely with the E-Commerce Manager to request images and other rich content required to improve the quality of our Amazon listings.
  • Be responsible and accountable for account health in Amazon Europe marketplaces to ensure there are no disruptions to business.
  • Meet measurable key performance indicators (KPIs).

Other B2C Marketplaces

  • Maintaining all online listings, across all European marketplace platforms. Optimising current listings and product portfolio.
  • Working with the E-Commerce Manager to understand all new products to ensure they are listed in a timely fashion, in advance of the product launch date.
  • Driving marketing and advertising decisions to ensure all products being promoted are visible and targeting the correct demographic.
  • Creating and maintaining profitable PPC campaigns.
  • Writing SEO optimised content that will rank listings organically for targeted keywords.
  • Working closely with E-Commerce Manager to develop other non-Amazon marketplaces.
  • Analysing sales data to make better decisions and develop marketing strategies.
  • Producing weekly sales and advertising reports.
  • Be responsible and accountable for account health in other European marketplaces to ensure there are no disruptions to business.
  • Meet measurable key performance indicators (KPIs).

SKILLS REQUIRED

  • Minimum of GCSE or equivalent.
  • Customer oriented attitude.
  • High level of copywriting in relation to consumer product information.
  • IT Literate, knowledge of Microsoft Office applications.
  • Enthusiasm and Motivation to learn the job and advance your skills.
  • Good Numerical Skills and Intermediate Microsoft Excel user.
  • A methodical approach with tasks.
  • A good communicator with attention to detail.
  • Serious about a career in eCommerce/Marketing.
  • Good time management skills and can work to deadlines.

DESIRED

  • Bachelor's Degree in Marketing/English or similar.
  • Experience with Amazon Seller Central.
  • Experience with stock & pricing control via e-commerce.
  • Recent e-commerce/digital marketing background, preferably within a consumer product/retail business (B2C).
  • An understanding of the gaming PC marketing and industry.

In addition to a competitive salary, this role comes with an extensive benefits package which includes:

  • Performance based bonus by achieving core KPIs.
  • Fantastic staff discounts via FiercePCCompany pension scheme.
  • Friendly and approachable company culture

Job Types: Full-time, Permanent

Salary: £20,000.00-£25,000.00 per year depending on experience

NOTE: This job description is not intended to be all-inclusive. The employee may perform other related duties as agreed to meet the ongoing needs of the company.

Strictly no agencies please.